Enhanced Care Management
Enhanced Care Management (ECM) in the Inland Empire & North San Diego County
Extra support and personalized guidance to help you reach your health goals.
Managing complex health conditions, multiple appointments, and daily wellness needs can feel overwhelming, but you do not have to navigate it alone. At Community Health Systems, Inc., our Enhanced Care Management (ECM) program provides comprehensive, whole-person care coordination tailored to your everyday life. If you are enrolled in Medi-Cal and facing complex health challenges, our dedicated ECM team works directly with you to ensure you get the right care at the right time.
Local, accessible care, right in your community. Community Health Systems, Inc. operates conveniently located health centers across Bloomington, Moreno Valley, Riverside, Apple Valley, and Fallbrook. Our caring staff and Telehealth options make it simpler than ever to access dependable adult medical services when you need them most.
Click here to find a CHSI clinic near you, or click here if you are a new patient and would like to receive care.
Extra Care, When You Need It Most!
Contact your nearest community health center for questions or to schedule an appointment.
If you have Medi-Cal, you may be eligible for Enhanced Care Management (ECM).
ECM offers extra services to help you get the care you need to stay healthy.
If you have complex needs that make it difficult to improve your health, we are here to help!
These services have no cost, and you can join or stop at any time.
Locations
Check out these locations that offer ECM Services
Are you new to CHSI?
We will contact you within 2-business days to set up your appointment!
What Does ECM Include?
ECM does not change any of your benefits. You keep your providers and get help to:
Find doctors and get appointments for all health needs.
Improve your health by working with you and your doctor on your care plan.
Arrange transportation to doctors visits.
Get follow-up services after you leave the hospital.
Manage your medicines.
Connect to local resources such as food or other social services.
Who is On Your Care Team?
Nurse Care Manager:
Supports Members with complex medical conditions and completes medication reconciliations. Provides Members and family education about chronic medical and behavioral health conditions for health promotion and to improve health literacy.
Behavioral Health Care Manager:
Supports Members with behavioral health conditions, such as serious mental illness or substance use disorders, through brief interventions and behavioral activation strategies.
Care Coordinator:
Provides care coordination and connection to services including appointment and transportation scheduling and referral management.
Community Health Worker:
A field‐based member that promotes collaboration between Member and their medical/behavioral team, increases sense of control over their health and to provide community services and supports through resources and referrals.
Get Started Today!
To see if you are eligible, Call or Email us at one of the following:
Fallbrook: (951) 616-7026
All Other Clinics: (951) 842-0189
Email: ecm-info@chsica.org or cmreferrals@chsica.org