Updated: May 4, 2026

THIS NOTICE DESCRIBES HOW COMMUNITY HEALTH SYSTEMS, INC. (CHSI) USES YOUR HEALTH INFORMATION, HOW IT MAY BE DISCLOSED, AND HOW YOU CAN ACCESS YOUR HEALTH INFORMATION. PLEASE REVIEW THIS NOTICE CAREFULLY.

Our Commitment Regarding Your Health Information

We understand that information about you and your health is confidential. We are committed to protecting the privacy of this information. Each time you visit a Community Health Systems, Inc. facility, we may create a record of the care and services you receive. We are required by law to maintain the confidentiality of protected health information that identifies you (“PHI”) which is contained on those records. This notice applies to all PHI related to you which is received or generated by CHSI.

Our Responsibilities

We hold a responsibility to safeguard your PHI. We must give you this notice of our privacy practices and follow the terms of the notice currently in effect.

Changes to this Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for PHI we already have about you as well as any PHI we receive in the future. A copy of the current notice is available at registration and on our website at www.chsica.org.

How We May Use and Disclose Your PHI

The following categories describe different ways that CHSI may use and disclose your PHI. In addition, there are some uses and disclosures that require your specific authorization. We may also use or disclose your PHI as otherwise permitted by applicable law. We have not listed every possible use or disclosure within the categories below, which CHSI may be permitted to make.

• Treatment: We use and disclose your PHI to provide, coordinate, or manage your health care and any related services. We may disclose PHI to doctors, nurses, technicians, or other personnel involved in your medical needs. We may communicate PHI to non-CHSI health care providers for coordinating your continuing care and may make that PHI available electronically.

• Payment: We may use and disclose your PHI to bill for services provided and to obtain payment from you, an insurance company, or a collection agency. This includes disclosing PHI to inquire whether you are eligible for benefits.

• Health Care Operations: We may use and disclose relevant PHI for our operations, such as quality assurance activities, follow-up telephone calls regarding your health status, and customer service activities including patient satisfaction surveys.

• Business Associates: CHSI may disclose your PHI to an outside party that assists us in operating our facilities, such as auditing, billing, or legal services. These “Business Associates” are required to keep any PHI received from us confidential in the same way we do.

Situations That Require Your Authorization or Agreement

• Communication with Individuals Involved in Your Care: CHSI may share PHI with a person involved in your medical care or payment, such as family or close friends. If you are not able to tell us your preference, we may share information if we believe it is in your best interest.

• Special Categories: Federal and state law require your written authorization for disclosure of information related to substance use treatment, HIV/AIDS test results, and mental or behavioral health treatment.

Special Situations That Do Not Require Your Authorization

State and federal laws permit the following disclosures without your verbal or written permission:

• Organ and Tissue Donation: Release to organizations that bank or transplant organs.

• Research: Use of PHI for projects that have gone through a special approval process.

• Worker’s Compensation: Release of PHI for work-related injury programs.

• Public Health Activities: Disclosures to prevent or control disease, report births and deaths, or report child/adult abuse and neglect.

• Lawsuits and Disputes: Disclosure in response to a court order, subpoena, or discovery request.

• Law Enforcement: Disclosure to identify a suspect, fugitive, or missing person, or to report criminal conduct at our facility.

• National Security: Disclosure to federal officials for intelligence and national security activities authorized by law.

Personal Rights Regarding Your PHI

Please contact our Health Information Department at (951) 571-2300 to exercise these rights:

• Right to Inspect, Copy, or Receive Electronically: You have the right to inspect or request electronic PHI used to make decisions about your care. There may be a nominal fee for processing.

• Right to Request a Correction: If you feel the PHI we have is incorrect or incomplete, you may ask us to amend it for as long as the PHI is kept by CHSI.

• Right to Request an Accounting of Disclosures: You may request a list of certain disclosures of your PHI made by CHSI within six years of your request.

• Request Restrictions: You have the right to request a restriction on the PHI we use for treatment, payment, or operations. We are not required to agree to your request unless you have paid out-of-pocket in full for the specific service.

• Right to Notice of Breaches: You have the right to be notified if CHSI or a Business Associate discovers a breach involving your PHI.

Questions or Complaints

You may submit questions or complaints to the CHSI Privacy Officer at (951) 571-2300. You may also file a complaint with the Office of Civil Rights at (800) 368-1019.

We will not retaliate against you for filing a complaint.